FAQs

How will seating work?

Most of our events use reserved seating, allowing you to know exactly where you will be seated when you purchase tickets.

Will there be photo and autograph opportunities?

Our events include professional photo and autograph opportunities. Photos will be uploaded to a private gallery on our website which only attendees will have access to, and you will receive a print of your photo on the day. Please check the individual event listing for details.

Can I bring gifts for guests?

Small gifts may be accepted at the guest's discretion.

How do I get an accessibility ticket?

If you require an accessibility ticket, please email us at info@wearetangent.co.uk to discuss your needs. We will then be able to give you an access code for the ticketing website, allowing you to purchase an accessible ticket.

Do you offer a carers pass?

If you have an accessibility ticket, you will be given priority in the queue for photo and autograph sessions, and you may have another ticket holder accompany you in the line at all times.

Why don't you sell extra photos and autographs?

We want every attendee to have the same opportunity to enjoy the event and meet our guests.

Rather than offering multiple paid photo or autograph opportunities, we include these experiences within the ticket price. This keeps our pricing simple and transparent, with no pressure to spend extra money on the day.

It also helps us manage attendance numbers and schedules more effectively, ensuring guests have enough time with attendees and helping to avoid long queues and overcrowding.

Our aim is to create a fair, relaxed experience where everyone receives the same level of access and value, regardless of their budget.

Will food and drinks be available?

This varies by venue. Information about refreshments and nearby facilities will be provided before the event.

I am under 18, can I attend?

Our events are designed for over 18’s only and we will refuse entry to anyone who cannot provide valid ID.

Can I take photos and videos during the event?

We kindly ask attendees not to take videos at our events. Photos may be allowed during interviews at the guests discretion.

What happens if I can no longer attend?

If you are unable to attend an event, you may request a refund by contacting info@wearetangent.co.uk before the event takes place.

Approved refunds will be issued for the full ticket value less any transaction, booking, payment processing, or platform fees incurred.

What happens if an event is cancelled?

If a guest cancels due to unforeseen circumstances, all ticketholders will receive a full refund (minus the transaction fee), which you should receive within 10 working days.

Can I bring props for photos?

Small handheld props are usually permitted at the guests discretion, provided they are safe, appropriate and do not significantly delay the photo session. Tangent events reserve the right to refuse the use of any prop if necessary.

If you have a question that isn’t covered in the above FAQs, please do not hesitate to reach out to us via email – info@wearetangent.co.uk